Pet Prescription System
Chain-store prescription records, review, printing, and access control
Prescriptions were scattered across paper and spreadsheets—print formats varied and permissions were hard to manage.
Outcomes
Key outcomes
Background
Background and process challenges
Chain pet stores selling prescription medication need complete records. Paper and ad-hoc tools caused scattered data, inconsistent print formats, and weak multi-store reporting. The system now handles filing, review, and printing while keeping each store within its own data scope.
Features
Roles and features
Prescription and data management
- Create, search, and edit prescription records with multi-criteria search and CSV export
- Owner and pet data linked with historical auto-fill
- Prescription status management (draft / complete / printed)
Stores, printing, and permissions
- Independent data permissions for 44 stores with unified prescription numbering
- A4 triplicate printing with first-print and reprint history
- Role-based access for admin, store staff, and veterinarians
Design
Key design decisions
Multi-store numbering
Prescription numbers are generated in PostgreSQL from date, store code, and sequence, preventing duplicates under concurrent use.
RBAC + Row Level Security
PostgreSQL RLS keeps each store within its own data scope.
Architecture
System architecture
Pet prescription system: prescription workflow and access control
Store staff
Create prescriptions, search records, print handoff forms
Veterinarian
Review prescriptions and confirm medication details
Web admin platform
Prescription status, forms, search, printing
Permissions and data control
RBAC, RLS, store data scope, audit log
Business output
A4 triplicate print, CSV export, report analytics
Workflow
Prescription flow map
Flow overview
Pet medication workflow: create, review, print, and audit
Store staff
Veterinarian
System control
Screens
Key screen walkthrough
Store staff
Store creates prescription
Stores fill prescriptions, select owner and pet records, and enter medication on one screen.
- Create prescription record
- Link owner and pet records
- Enter medication details
Veterinarian
Veterinarian review
Vets see the pending queue; once confirmed, stores can print.
- View pending queue
- Confirm medication details
- Complete review status
Print and audit
Print handoff and audit trail
Fixed triplicate print format with searchable print history.
- A4 triplicate print
- Track print history
- Follow-up search and tracking
Technology
Technical architecture
Frontend
Database
Auth & Security
DevOps
Have an internal system in mind?
We can start with the current workflow, the bottlenecks, and the first process to fix.