Food Truck Slot Booking System
Operations platform for slot booking, review, and billing
Vendors competed for limited slots through messaging apps, making capacity, order, and billing hard to verify.
Outcomes
Key outcomes
Background
Background and process challenges
Food truck venue slots are limited. Messaging-app coordination created disputes over registration order and fee settlement. Vendors now register during defined windows, and the system allocates slots by rules while admins handle exceptions and billing.
Features
Roles and features
Sessions and registration
- Session creation, status management, and booking window settings
- Vendor calendar browsing, registration, and status tracking
- Category and capacity rules enforced in the booking flow
Admin and billing
- Approve, reject, or cancel applications with reason logs
- Fee calculation, statements, and export
- Dashboard and statistics for slot trends and bottlenecks
Design
Key design decisions
PostgreSQL function allocation
Registration logic runs in PostgreSQL functions, so every entry point follows the same rules.
Transaction locking against overbooking
When slots open, transaction-level locks prevent over-allocation and duplicate assignments by submission time.
Architecture
System architecture
Food truck slot booking: from vendor registration to rule-based allocation
Vendor portal
Self-registration, calendar browsing, status tracking
Edge protection
Session validation, rate limiting, blocklist
Rule allocation engine
Capacity limits, duplicate checks, category exclusion, sequence rules
Data and permissions
PostgreSQL RPC, RLS, transaction locking
Admin and billing
Exception handling, statements, report export
Workflow
Booking flow map
Flow overview
Food truck booking: registration, rule checks, and billing confirmation
Vendor
System rules
Admin
Screens
Key screen walkthrough
Vendor
Vendor self-registration
Vendors browse slots on a calendar and submit bookings without admin relay.
- Calendar slot view
- Submit booking details
- Track review status
Admin
Allocation and exceptions
Admins see allocation results and can adjust exceptions with documented reasons.
- View allocation list
- Handle cancellations and exceptions
- Record exception reasons
Billing and audit
Billing and audit trail
Fees and reconciliation stay on one page; no separate ledger required.
- Fee detail review
- Reconciliation confirmation
- Report export
Technology
Technical architecture
Frontend
Backend
Database
Auth & Security
DevOps
Have an internal system in mind?
We can start with the current workflow, the bottlenecks, and the first process to fix.